Working together on your Shopify store can help you become more proficient and efficient. However, distributing access safely necessitates controlling collaborator permissions. By giving partners or freelancers collaborator access, you can assign them to assist with marketing campaigns, order fulfillment, or product upgrades. You will need a collaborator request code to give your partners or freelancers collaborator access. Let's make sure your partners have the access they require to maintain the efficiency of your store!
What Is Shopify Collaborator Request Code?
The Shopify collaborator request code serves as an additional security measure for the store’s admin panel. You can share this special four-digit code with anyone you wish to allow access to as a collaborator. Like a gatekeeper, this code makes sure that only the holders can submit a request to join as collaborators. You may be more selective about who requests access to your shop by turning on the "Only people with a collaborator request code" option. It stops haphazard requests and lets you share the code with people you wish to work with on particular projects and whom you trust.
How to Find Shopify Collaborator Request Code for Access (for Merchants)
Follow these steps to locate or refresh your collaborator request code:
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Log in to your Shopify Admin.
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Click Settings → Users
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If your store is part of an organization, then click Users.
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If your store is not part of an organization, then click Users & permissions.
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Click Security.
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You will find your active 4-digit collaborator request code.
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To regenerate/refresh the code (so previous codes no longer work): On the same page, click Generate new code.
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Once you have the code, share it securely with the partner who will be requesting access.
How Partners Request Access to the Client Shopify Store
If you’re a Shopify Partner requesting access to a client’s store, follow these steps:
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Log in to your Shopify Partner Dashboard.
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Navigate to Stores → Add store → Request access to a store.
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Enter the store’s URL.
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Type the 4-digit collaborator request code (if required).
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Select the permissions you need (Products, Orders, Themes, etc.).
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Optionally, include a short message for the store owner.
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Click Request access to store.
Once submitted, the merchant will receive a notification. They can approve or decline the request directly from their admin panel.
Managing and Removing Collaborator Access from Shopify
At any time, you can see who has access to your store by going to Settings → Users and Permissions. The Collaborators section lists all current external users. If someone no longer needs access, simply open their profile and click Remove collaborator account.
Inactive collaborator accounts expire automatically after 90 days of no activity, which means you don’t have to manually clean up old access if a project is finished. Still, it’s a good habit to occasionally review who has access and remove outdated accounts.
Manage Your Shopify Partner Workflow with Secure Collaboration
Giving collaborator access to your partners or freelancers in Shopify strengthens team dynamics and accelerates your workflow. Always remember to emphasize security by carefully assessing collaborator requests and selecting the collaborator role that best fits the needs of each team member. Your Shopify store can succeed with a well-managed team and safe access restrictions!
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